About Sim Local

  • Why choose Sim Local?

    Sim Local is the global leader in travel SIM card and eSIM retail. We’ve already connected 5 million travellers, and we’re just getting started.

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      • We bring trusted big-name brands to the world of eSIM, giving you access to reliable options when choosing a plan. 
      • We offer local plans from local providers at local prices.
      • We provide 5* customer service.
      • We offer a wide variety of plans, from data-only to calls & texts bundles.
      • You can find us in many airports worldwide.

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  • What payment methods do you support?

    Sim Local accepts:

    • Visa (including Visa PrePaid, Visa Premium Deferred Debit)
    • Mastercard (including all cards associated with Mastercard (i.e Maestro)
    • Apple Pay
    • Google Pay

    All credit/debit card transactions on simlocal.com are processed securely by Stripe, to keep your information safe.

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  • How do Sim Local plans work?

    We partner with local network carriers around the world to offer competitive plans that offer data, texts, and calls at affordable rates.

    When you purchase and activate a plan from Sim Local, we will provide you with download details for your eSIM, along with instructions on how to install it to your device.

    ‍Please Note:

    • Activating your plan requires an internet connection, and it's best to do this on the day of travel.
    • To use our services, you need a local mobile network connection.

    Buy our plans here. 

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  • What destinations do you offer eSIM for?

    At Sim Local, we offer a range of eSIM plans with coverage in over 200+ destinations worldwide.

    Review our vast destination list here: www.simlocal.com/destinations 

     

    📌 Important:

    • Coverage and roaming availability vary depending on the specific plan and destination.

    • Please carefully review the plan details and destination list before purchase to ensure your chosen destination is included.

     

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  • Do you facilitate bulk order? Is there a discount for bulk orders?

    Yes, we can facilitate bulk orders. The minimum order quantity is 50 units. We offer discounts based on the plan you choose.

    To request a bulk order and discount, please email customerqueries@simlocal.com with:

    • Product name (include the product link)

    • Quantity

    • Company name

    • Company contact details (email and phone number)

    Process:

    1. We’ll review your request and confirm the applicable discount.

    2. We’ll issue an invoice for payment.

    3. Once payment is received, we’ll provide a PDF with the available plans.

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  • Do you sell physical cards?

    Yes, we sell physical SIM cards at our stores, vending machines and partners stores. Please check all of our locations here

     

    We don’t provide delivery of physical SIM cards. To buy a physical SIM card you need to visit one of our stores or vending machines located in many airports around the world. Alternatively, you can buy an online eSIM on our website and start using it instantly.

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  • Do you deliver physical cards? How long is the delivery?

    We don’t provide delivery of physical SIM cards. To buy a physical SIM card you need to visit one of our stores or vending machines located in many airports around the world. 

    Alternatively, you can buy an online eSIM on our website and start using it instantly.

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  • Is there a physical store / shop for Sim Local?

    Yes, we have shops in London Heathrow, London Gatwick, Madrid, and Athens International airports. We also have vending machines and partner stores in many other airports around the world.

    View all of our shop locations here.

     

     

     

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  • Are there Sim Local eSIMs with unlimited data?

    Yes, absolutely! There are options for unlimited data with different network providers, depending on your destination. Explore our range of plans to find what you need.

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  • Does Sim Local have an affiliate programme?

    Yes, Sim Local offers an affiliate program with high-paying commissions for content creators in the travel or telecommunications sectors!

    You can find more details and sign up for the programme through Sim Local’s affiliate page.

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+1 (555) 700-4252

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