Yes. If you've purchased an eSIM and have not yet activated it, you can return it for a full refund within 60 days of purchase.
To do this:
- Go to My eSIM and click on plan details.
- If the plan has not been activated, you will see the 'Return Plan' option.
- Select it and confirm.
- Your refund will be processed automatically.
Already activated your plan and having an issue with your eSIM? Contact us for assistance.
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