Ensuring that your eSIM is activated is crucial before using your mobile plan. If you are unsure whether your eSIM is active, follow these steps to check its status and troubleshoot any issues.
First, consider whether you are at your travel destination. Your eSIM may not work properly until you arrive. If you are not there yet, it is recommended to keep the eSIM turned off and ensure that Data Roaming is disabled. Your plan will only start once the eSIM is activated with Data Roaming enabled at your destination.
For iPhone Users (iOS)
1. Go to Settings > Mobile Data (or Cellular).
2. Check if your eSIM is listed and active. It may be labeled as "Secondary", ''Travel'' or something similar.
3. Ensure Data Roaming is turned ON for the eSIM.
4. Try browsing the internet to confirm connectivity.
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