Getting started with Sim Local

  • When can I install my eSIM?

    We recommend downloading and installing your eSIM just before you travel and while connected to Wi-Fi. (Perhaps the airport while you’re waiting to board your flight?)

    Since activation rules vary slightly between operators, please check your plan before you travel to know when your eSIM's validity period begins and ends. This will help you make the most of your trip. 

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  • How do I install an eSIM from Sim Local via a QR Code on my Apple iPhone/iOS device?

    There are two ways to download an eSIM via QR code to your iPhone or cellular iPad.

    1. Via the Camera App

    Open the Camera app and point your camera towards your eSIM QR code.

    A yellow prompt will appear on your screen. Tap this and follow the instructions to install your eSIM.

    2. Via Settings

    1. Go to Settings.
    2. Select Cellular or Mobile Data (also known as Mobile Service).
    3. Select Add eSIM (also known as Add Cellular Plan, Add Data Plan).
    4. Select Use QR Code, and scan this plan.

    iOS 17 (and onwards):

    Scan the Screenshot or Image

    If you are using iOS 17, you can also scan a screenshot of your QR code:

     

    Via Settings

    1. Go to Settings.
    2. Select Cellular or Mobile Data (also known as Mobile Service)
    3. Go to Add eSIM (also known as Add Cellular Plan, Add Data Plan)
    4. Select Use QR Code, and then Open Photos.
    5. Select the screenshot of the QR code in your Camera Roll.

    On iOS 17.4:

    1. Open the email with your activation instructions, or view it in your browser.
    2. Tap and hold the QR code, and select the Add eSIM option that appears.

    Read our full Apple eSIM Activation Guide.

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  • How do I install an eSIM from Sim Local manually on my Apple Iphone/iOS device?

    It's easy to install an eSIM manually to your iPhone or cellular iPad. Simply enter the download codes provided with your plan:

    1. Go to Settings.
    2. Select Cellular or Mobile Data (also known as Mobile Service).
    3. Select Add eSIM (also known as Add Cellular Plan, Add Data Plan).
    4. Select Use QR Code, and then Enter Details Manually.
    5. Copy and paste the SM-DP+ Address and Activation Code provided with your plan details.

    Read our full Apple eSIM Activation Guide.

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  • How do I install an eSIM from Sim Local via a QR Code on my Samsung device?

    There are three ways to download an eSIM via QR code to your eSIM-enabled Samsung device:

    1. Via the Camera app

    Open the Camera app and point your camera towards your eSIM QR code.
    A prompt will appear on your screen. Tap this and follow the instructions to install your eSIM.

    2. Via Settings

    1. Go to Settings.
    2. Go to Connections, then Add mobile plan. This may also be called SIM manager.
    3. Select Add eSIM, then Scan QR Code. Scan your QR code.

    3. Newer Samsung models can scan the screenshot or image

    If you are using the latest version of One UI, you can also scan a screenshot of this code:

    1. Go to Settings.
    2. Go to Connections, then Add mobile plan. This may also be called SIM manager.
    3. Select Add eSIM, then Scan QR Code. Select the image icon and select the screenshot of your QR code.

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  • How do I install an eSIM from Sim Local manually on my Samsung device?

    1. Go to Settings.
    2. Go to Connections, then Add mobile plan. This may also be called SIM manager.
    3. Select Add eSIM, then Scan QR Code.
    4. Select Enter activation code, then copy and paste the codes provided.

    Read our full Samsung eSIM Activation Guide.

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  • How do I install an eSIM from Sim Local via a QR Code on my Android device?

    There are two ways you can download an eSIM via QR code to your Android device.

    Via the Camera App

    Open the Camera app and point your camera at the eSIM QR code.

    A prompt will appear on your screen. Tap this and follow the instructions to install your eSIM.

    Via Settings

    1. Go to Settings.
    2. Select Network & Internet, then click the plus sign (+) beside Mobile Network. (also known as SIMs).
    3. Select Connect to mobile network, then Download a SIM instead?.
    4. Select Use a different network, and scan your QR code.


    Read our full Android eSIM Activation Guide.

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  • How do I install an eSIM from Sim Local manually on my Android device?

    1. Go to Settings.
    2. Select Network & Internet, then click the plus sign (+) beside Mobile Network. (also known as SIMs).
    3. Select Connect to mobile network, then Download a SIM instead?.
    4. Select Use Activation Code, then copy and paste the codes provided.

    Read our full Android eSIM Activation Guide.

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  • How do I install the eSIM on an iPhone or iPad?

    The easiest way to install your eSIM is via our Sim Local app. Please check the instructions below:

     

    You can also install your eSIM on an iPhone or iPad either via scanning a QR code or manually.

    Read our full iOS eSIM activation guide for step-by-step instructions.

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  • How do I install the eSIM on my Android?

    You can install using the QR code or manually download the eSIM profile.

    Instructions for Android are provided in our Android eSIM activation guide.

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  • What does validity mean?

    Validity refers to the number of days a plan can be used for.

    - Most of our plans are valid for 30 days but some smaller data plans are only valid for 7 days.
    - It is best to choose the plan that suits your needs according to how long you are travelling for and how much data you will use.
    - The validity period will start when you install your plan or when you land in the relevant country according to the operator you are with.

    Please check your plan details for when the validity period starts.

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  • How long does it take for an eSIM QR code to arrive?

    Your eSIM QR code should arrive within a couple of minutes of you purchase.  

    Note: If you are a registered customer who purchased your eSIM in the app and wish to activate it at a later date, you should open the app when ready to activate. Click the activate button on the purchased plan for your QR code to be generated and sent.

     

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