About eSIM
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What is an eSIM?
See moreThink of an eSIM as the digital version of a traditional plastic SIM card. Instead of a physical card, you can download eSIM software directly to your phone and connect to local mobile networks almost anywhere in the world. It's not only more convenient but also environmentally friendly.
All you need to do is download the Sim Local app, activate a plan, and you're good to go. It's that simple!
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Advantages of using an eSIM
See moreIt’s important to have uninterrupted smartphone connectivity, especially when travelling abroad. Here’s why more people are making the switch to eSIM:
- Uninterrupted Connectivity: Connect to local networks wherever you travel.
- Dodge Roaming Fees: Avoid those hefty international charges.
- No Contracts: Enjoy the pay-as-you-go freedom without being tied down.
- Affordable Plans: Purchase a prepaid data plan for as little as £3.
- Quick Setup: Install and activate your plan in under five minutes.
- Activate Now or Later: Buy now and activate your eSIM right away or wait until your departure day.
- Great for Travelers: Easily manage multiple eSIM profiles for different countries and regions.
- Private & Secure: You can lose a SIM card. You can’t lose an eSIM.
- No Extra Hardware: Say goodbye to fiddly trays and those hard-to-find ejector tools.
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Is my phone "unlocked" and able to use an eSIM?
See moreTo find out if your phone is unlocked, the best first step is to reach out to your network provider. They can confirm this for you and help unlock your phone if needed. Keep in mind, it might depend on your specific network agreement and any terms and conditions they have.
If you can’t reach your provider, this guide will show you how to check if your phone is unlocked. And this guide will tell you which smartphones are eSIM compatible.
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Can I use an eSIM?
See moreIf you have a newer Apple, Samsung, or Google smartphone, chances are you can use an eSIM. For example, if you have iPhone 11, Samsung Fold S21, and Google Pixel 3—or anything newer—your device is probably eSIM capable.
If you're still not sure, you can always check the manufacturer's website or take a look at our easy-to-follow guide.
And you should also check that your phone is unlocked with your current provider. Check this quick guide for more information about this.
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Can I use more than one eSIM at a time?
See moreYes. One of the great things about eSIMs is the flexibility they offer. You can have multiple plans on your phone and switch between them instantly based on where you are and which plan you need. Some devices support a dual-eSIM setup, but usually, you can't use more than two at once.
It's best to check your device manufacturer's guidelines for specific details.
Please note: Some devices have a limit on how many eSIMs you can store at any one time, typically between 6-10. You might need to remove an old eSIM profile to add a new one.
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Will my physical SIM work in a device with my eSIM?
See moreYes, you can use both your physical SIM and your eSIM in the same device. You’ll be able to choose which one to use for data, calls, and texts depending on your selected plan. It's all about what works best for you!
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How do I convert my SIM card to an eSIM?
See moreTo convert your SIM card to an eSIM, you’ll need to reach out to your network operator. They can help you make the switch smoothly.
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Are eSIMs Secure?
See moreAbsolutely — eSIMs offer robust security features similar to traditional SIM cards. And since they aren’t physically removable, they're even more secure. Once installed, your eSIM can't be moved to another device. Just be careful not to share your eSIM details with others unless you intend to give them access to your plan.
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Can I transfer my existing phone number to my eSIM?
See moreUnfortunately, we cannot transfer your existing number to one of our eSIMs.
But your network operator might be able to help you transfer/move your existing phone number. Please contact them directly.
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How can I get an eSIM?
See moreThere’s a couple of ways to get an eSIM:
- Visit our homepage and select your destination. We offer Local, Regional, and Global plans. Choose the right plan for you and follow the checkout steps.
- Alternatively, you can download our app, select your plan, and complete the checkout process there.
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Do eSIMs come with a phone number # to make or receive calls?
See moreSome of our local and regional plans for UK and Europe include calls and texts*.
All other eSIMs are data only. In other words, if you buy a local eSIM for US, Canada or India, for example, or a global eSIM, it won’t come with a number to make Calls and send SMS.
You still can place all outgoing Calls & Texts using your data services if possible, taking advantage of data apps such as WhatsApp, Facetime, Social Media etc.
If you are unable to use the data apps to place the Calls & Texts, you may consider roaming for Calls & SMS with your own Network Operator if this feature is included within your original plan.
*Please note that if you buy a regional EU plan from Orange FR, you will be assigned a French phone number starting with +33.
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Can I buy an eSIM for multiple countries?
See moreTo purchase an eSIM for use in multiple countries, we recommend exploring the eSIM offers available in our Regional and Global categories. One plan can provide coverage for up to 150 countries. Please visit our homepage.