To change your Access Point Name (APN) settings follow these instructions:
Iphone
Go to Settings > Mobile Data > click into the eSIM > Mobile Data Networks and enter the correct settings depending on your eSIM provider. See list below.
Android
Go to Settings > Mobile Data > click into the eSIM > Mobile Data Networks > access point names > add new APN > enter the correct settings depending on your eSIM provider> once added press save (can be found in top right hand corner) > once saved ensure this profile is the one selected and in use.
eSIM provider |
iOS |
Android |
Smartroam |
APN: internet |
Name: Manx |
Smartroam (Google Pixel Data Error) | APN: mobiledata Username: (leave blank) Password: (leave blank) |
Name: Manx APN: mobiledata Username: (leave blank) Password: (leave blank) |
Digicel | APN: web.digiceljamaica.com Username: (leave blank) Password: (leave blank) |
Name: Digicel APN: web.digiceljamaica.com Username: (leave blank) Password: (leave blank) |
EE | APN: everywhere Username: eesecure Password: secure |
Name: EE APN: everywhere Username: eesecure Password: secure |
Flexiroam | APN: flexiroam Username: (leave blank) Password: (leave blank) |
Name: flexiroam APN: flexiroam Username: (leave blank) Password: (leave blank) |
Orange FR | APN: Orange Username: (leave blank) Password: (leave blank) |
Name: Orange France APN: Orange Username: (leave blank) Password: (leave blank) |
Airalo | APN: Movistar Username: globaldata Password: (leave Blank) |
Name: Airalo APN: Movistar Username: globaldata Password: (leave Blank) |
eSim Choice | APN: globaldata Username: (leave blank) Password: (leave blank) |
Name: flexiroam APN: globaldata Username: (leave blank) Password: (leave blank) |
Truphone | APN: truphone Username: (leave blank) Password: (leave blank) |
Name: truphone APN: truphone Username: (leave blank) Password: (leave blank) |
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